Privilege program
Join our loyalty program to accumulate nights to receive discounts, cashback points, and additional benefits from your first stay.
1. Click the "Register" button.
2. Create an account (guest account) using your email address, phone number, or other authentication service.
3. After creating your account, you will be issued a loyalty card. Enjoy personalized benefits when booking on the official website!
* before booking, you must log in to your personal account so that each booking is taken into account
Loyalty program benefits
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BRONZE
CASHBACK 1%- Available upon check-in
- 10% discount when booking directly from the official website
- A voucher for a complimentary drink at a hotel-managed restaurant (when ordering meals)
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SILVER
CASHBACK 5%- Available for stays of 5-19 nights
- 10% discount when booking directly from the official website
- A voucher for a complimentary drink at a hotel-managed restaurant (when ordering meals)
- A complimentary welcome drink upon arrival
- Early check-in and late check-out until 6:00 PM (subject to availability)
- A voucher for a one-time 10% discount at a hotel-managed restaurant
-
GOLD
CASHBACK 7%- Available for stays of 20-49 nights
- 10% discount when booking directly from the official website
- A voucher for a complimentary drink at a hotel-managed restaurant (when ordering meals)
- A complimentary welcome gift upon arrival
- Early check-in and late check-out until 6:00 PM (subject to availability)
- A voucher for a one-time 10% discount at a hotel-managed restaurant
- Room upgrade (subject to availability)
-
PLATINUM
CASHBACK 10%- Available for stays of from 50 nights
- 10% discount when booking directly from the official website
- Voucher for a complimentary drink at a hotel-managed restaurant (when ordering meals)
- Welcome complimentary upon arrival
- Early check-in and late check-out until 6:00 PM (subject to availability)
- Voucher for a one-time 10% discount at a hotel-managed restaurant
- Room upgrade (subject to availability)
- Voucher for a complimentary drink at a restaurant / for an extra Hotel service (depending on the hotel) / * 500 points
Important information:
- The Privilege Program applies to all Elements Hotels (Yekaterinburg, Perm, Kirov). Discounts on accommodations are available only when booking on the hotel's official website, by phone, or at the hotel reception desk. The discount is valid only when booking at the official rate and cannot be combined with other discounts.
- 1 point = 1 ruble. Points can be redeemed for accommodations at any hotel in the chain. Points can be used to pay for up to 99% of services. Points can be used for 2 years from the date of accrual, after which they expire.
- The membership card is linked to the guest's phone number and is cumulative. Upon reaching the next status, the guest receives a discount for the next level.
- Each program member has a personal account where they can track their level and booking history.
- Privileges are not available through travel agencies and companies, tour operators, online portals, and other online booking systems.
- Loyalty card discounts and bonuses do not apply to group stays.
- Room upgrades are only possible if rooms are available upon check-in.
- Early check-in and late check-out are not guaranteed and are provided subject to availability on the day of check-in.
For any questions, suggestions, or requests related to the loyalty program, please contact us by email. mail info.ekb@4eh.ru